"How much does this cost? Where can you deliver the Valentine? Do I have to be there? Can I order 10 of these?" These questions and more are answered here on our 2011 FAQ page.
Q: How much does a Singing Valentine cost?
A: Prices for a Singing Valentine begin at $50 for delivery in the metropolitan Louisville area: Jefferson County, Crestwood, LaGrange, and Simpsonville, Kentucky, and the Southern Indiana communities of New Albany, Clarksville, Jeffersonville, Sellersburg, and Greenville. This base price applies to deliveries within our standard February 11-14 delivery times and for a flexible delivery time of several hours or more. Special delivery times, other special requests, and deliveries outside of our usual area are subject to additional fees and the availability of our quartets. Please contact us for more information, to find out whether your location is in our usual delivery area, and to find out what's possible to meet your needs.
Q: Is there a discount for ordering early?
A: Yes! If you place your order before February 6, you will receive a $10 "early bird" discount.
Q: What do I get when I order a Singing Valentine?
A: A ladies quartet will go to the place you request and sing a song in a cappella four-part harmony. Along with the song, we deliver a small floral arrangement (red carnation, baby's breath, and fern) and a card personalized with your message. For an additional $10 charge, a picture of your special someone will be taken with the quartet and mailed to you or your recipient within a week after delivery.
Q: How do I pay for my Singing Valentine?
A: Once you have placed your order and have had it confirmed by one of our order takers, you can pay via Paypal. We also gladly accept Visa, Mastercard, or Discover. If necessary, arrangements can be made for cash payment on delivery.
Q: What songs are available?
A: We offer three songs for Singing Valentines, and you choose the song you wish or you can let the quartet choose on your behalf. The three songs are:
Q: Where can you have the Singing Valentine delivered?
A: We can deliver your Valentine just about anywhere in Louisville and its surrounding metropolitan area (including Crestwood, LaGrange, and the Simpsonville areas in Kentucky and the Southern Indiana areas of New Albany, Clarksville, Jeffersonville, Sellersburg, and Greenville). We have delivered our Singing Valentines at offices, restaurants, factories, bowling alleys, hospitals, construction sites, churches, private parties, school classrooms, nursing homes, and taverns. You'd be surprised at some of the unusual locations we've been! If you have questions about a specific delivery location, please call 502-368-SONG (502-368-7664). PLEASE NOTE: Be sure the place you choose will allow a quartet to deliver at that location. For example, you may need to make special arrangements with building security or for someone to meet us at a workplace, or check with a restaurant to make sure they allow deliveries. If you advise us that delivery is confirmed, but the delivery is refused at the site, you will still be billed based on the time spent for travel and the attempt to deliver by the quartet.
Q: What if I live outside your usual delivery area?
A: You have two options to choose from:
Q: Who have you sung for?
A: We've sung for doctors, lawyers, public officials, housewives, bosses, secretaries, mothers, husbands, wives, children, grandparents, teachers, co-workers, and many more. You may have seen or heard us delivering a Singing Valentine to a local TV or radio personality. Just about anyone will appreciate the gift of a Singing Valentine.
Q: May I specify the time for my Valentine to be delivered?
A: That depends. This year we expect Valentines Day to be our busiest day. Scheduling several hundred Valentines can be quite a challenge, even though we will have many quartets out doing deliveries. So during the workday on February 14th, we need a lot of scheduling flexibility--all day, if possible! On other days, we do not need as much flexibility, although we always require a little flex time to compensate for traffic problems and other unavoidable delays. In general, prices may be higher if you require delivery within a short time period. Please contact us to discuss your special needs.
Q: May I specify a specific quartet to deliver my order?
A: While we try to accommodate as many special requests as possible, when we have high delivery volume we schedule each quartet in a specific part of our delivery area. Therefore, we are unable to guarantee delivery by specific quartets.
Q: Do I need to be there when you deliver the Valentine?
A: No, you are not required to be there. Of course, if you'd like to share in the amazing experience and see the look on your loved one's face, you're more than welcome to be there. If you wish, we will call you a few minutes before our delivery so you can make arrangements to be present. Be sure to tell your order taker if you want us to call before we deliver your Valentine. We do ask you to provide us with the name and phone of a contact person at the delivery site who can assist us if challenges arise.
Q: Can I order more than one Singing Valentine?
A: Sure! Order as many as you like - get one for each of your kids, or one for your parents, or for your boss. Get one for any special person in your life. There is no limit on the number of Valentines you can order. We will even work with you on special pricing for extra flowers/cards you might like presented.
Q: What dates and times are the Singing Valentines available?
A: Our normal delivery times are as follows:
If you have a special need for days and times other than these and are willing to pay extra, please contact us and we'll see if we can make arrangements for you.
Q: I don't see the answer to my question here. What do I do now?
A: You can call us at (502) 368-SONG (368-7664). Please leave a message if you don't reach us directly and we'll return your call promptly. You may also REQUIRES JAVASCRIPT.
Q: I'm ready to order! What do I do?
A: Call (502) 368-SONG (368-7664) or fill out preliminary information on our on-line “order starter” and we’ll get back with you via email.